ITEM AVAILABILITY

All of our orders are fulfilled through our retail locations and are processed on a first come, first served basis. The item is only reserved once your purchase is completed in the checkout. If an item is very popular, it might be available when you place it in your shopping bag, but sold out once you reach the checkout or received by the store. You will be notified immediately if this situation happens.

TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY:

In general, domestic shipments are in transit for 4 – 8 days (Tuesday to Saturday). The order cut-off time will be 06:00 PM Eastern Standard Time (New York). Domestic order handling time is 2 – 3 business days (Monday to Saturday).

TRACKING

All domestic and international orders will be shipped via USPS. A tracking number will be emailed to you once the shipment has been dispatched.

RATES UNITED STATES

Note: Please note that shipping time does not include 2-3 business days for processing time after you placed an order on our website.

POSSIBLE DELAYS

Sometimes unexpected events happen and we cannot guarantee the shipping time will be fixed as it is, please understand for us. If you are worried about your order please track it by using tracking number we provide and/ or contact our Customer Service for more information. We apologize in advance for the inconvenience.

CONTACT US

Address: 12530 Day Street, Moreno Valley, CA, 92553
Phone: +1 (803) 310-4758
Email: support@bigbrotherclothing.com